needU Support Center

We're here to help you

Here to solve your problems

Our support team is available Monday to Friday, from 9:00 AM to 6:00 PM.

Average response time: 24 hours

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Frequently Asked Questions

How can I create an account?

You can create an account by downloading the needU app from the App Store or Google Play Store. After installation, follow the registration process using your email.

How does the matching system work?

Our system uses advanced artificial intelligence algorithms to analyze the personalities and preferences of users. Based on this data, we create matches with people who have compatible interests and values.

How can I edit my personal information?

You can edit your personal information at any time by accessing the "Profile" section in the app. Here you can update photos, description, interests, and preferences.

How can I delete my account?

To delete your account, go to the app settings, select "Edit Profile" and then "Remove account". From here, send us your removal request specifying the reason.

How do live events work?

Live events are regularly organized in different cities. You can see available events in the "Events" section of the app, where you can also book your spot and see who will participate.